Swift transport requests for modern resorts.
One hub for buggy rides, sea transfers, and every guest transport need—complete with live updates and instant staff notifications.
Transportation Solutions
Everything you need for resort transportation
Buggy Management
Efficient buggy dispatch and management for resort guests with clear assignments and timely status updates.
Real-Time Notifications
Receive real-time notifications for buggies, reservations, and guest requests with push notifications.
Staff Security
Secure access controls and comprehensive staff management with role-based permissions.
Analytics
Comprehensive analytics and reporting for resort operations and guest satisfaction.
Resort Operations
Streamlined transportation
Optimize your resort's transportation operations with our comprehensive buggy management system.
- Buggy dispatch management.
- Coordinate guest rides with clear assignments, easy handoffs, and timely status updates to keep operations smooth.
- Real-time notifications.
- Get instant push alerts for new requests, changes, and completions so teams respond quickly on the go.
- Staff permissions & security.
- Granular, role-based access ensures the right people can view, accept, and manage only what they need.
- Operational analytics.
- Understand performance trends with insights into response times, workload distribution, and completion rates.
Frequently asked questions
How does the buggy request process work?
Guests place a request with the front desk. On‑duty drivers are notified, and the nearest available driver acknowledges the job and proceeds to pick up the guest. Staff provide timely status updates as needed.
What happens if a buggy isn't available?
The request stays in the active queue and is picked up as soon as a driver becomes free. Supervisors may reassign requests to ensure timely service during busy periods.
How do you measure service performance?
We monitor response times, completion rates, and volume trends. These insights help teams balance workloads and continuously improve service quality.
Can guests arrange rides in advance?
Yes. The front desk can record requests ahead of time to help plan for events or peak periods, and drivers are notified when it is time to dispatch.
What security controls are in place?
Only verified staff can access the system. Role‑based permissions limit access to the appropriate features, and all actions are audit‑logged with timestamps for accountability.
Transform your resort's transportation. Start using islandLoops today.
Streamline your buggy operations and enhance guest experience with our comprehensive transportation management system.